Delivery & Returns, Talaa Covers
Delivery & Returns

Getting your Talaa
package to you.

Everything you need to know about getting your Talaa, and what happens if anything's off.

Free delivery across the UAE on orders over AED 100.

Shipping

Where we deliver and how long it takes.

UAE

UAE Delivery

  • AED 15 on all orders
  • Free delivery on orders over AED 100
  • Next-day delivery for orders placed before 4pm UAE time
  • No delivery on Sundays
Saudi Arabia, Oman, Kuwait, Bahrain

GCC Delivery

  • AED 70 on all orders
  • 3 to 4 business days subject to customs
Customs processing times are beyond our control. We aren't responsible for any delays and don't offer refunds for customs holdups.

Returns

Because Talaa is an intimate, skin-contact product, we can't accept returns once it's been opened. If you received the wrong colour, the wrong size, or something's faulty, we'll sort it out.

  1. Email us at info@talaacovers.com within 24 to 48 hours of receiving your order.
  2. Include your order number and clear pictures of the product.
  3. Our team will review your request and reply with next steps.
Once we've inspected the issue, we'll let you know whether your request is approved.

Refused packages & wrong addresses

If a package is refused by the recipient, or the shipping address provided was incorrect and the package is returned to us:

AED 150 will be deducted from your order, and the balance refunded to your original payment method.

If you'd like the order re-shipped, we'll process it again and additional shipping fees will apply.

Refused payments

If customs duties or taxes are refused and the package is returned to us, we won't be able to refund the original shipping fees.

Still need help?

Got a question about your order or anything else? We're here for it.

Email Talaa